MyerEmco AudioVideo is committed to providing the highest level of quality and customer service in the Washington area. Your "Bill of Rights" is our pledge to you that you can't make a mistake at MyerEmco. We are a family-owned local business, proudly serving Washington since 1955.
-Pledge from President Jon Myer and the MyerEmco family
30-DAY TOTAL SATISFACTION GUARANTEE
You may return any regularly-stocked item purchased within 30 days and receive your money back with no questions asked. We ask that the product be in new condition with all box, packing and accessories. Certain restrictions apply. Please see an associate for details.
30-DAY GUARANTEED COMPETITIVE PRICES
For 30 days after purchase, MyerEmco will match the price of any authorized local retailer who has the item in stock at a lower price. We will also match our own price if it goes below your purchase price within 30 days.
90-DAY DEFECTIVE EXCHANGE GUARANTEE
In addition to the manufacturer's warranty, MyerEmco will replace any product purchased from us, which becomes defective within 90 days of your purchase date. If a replacement is not available, MyerEmco will offer full store credit toward the purchase of a like product.
1 - YEAR "NO LEMON" GUARANTEE
In addition to the manufacturer's warranty, MyerEmco will replace any product purchased from us, which becomes defective 3 times within the first year of ownership. If a replacement is not available, MyerEmco will offer full store credit toward the purchase of a like product.
1-YEAR SPEAKER TRADE-UP POLICY
You may trade in any speakers purchased from MyerEmco within 1 year of your purchase, and receive full credit toward the purchase of a new pair of speakers selling for
at least 50% greater than the original pair. We ask that the speakers be in like new condition with box and packing.
THE FINEST QUALITY IN EVERY PRICE RANGE
You are assured of unsurpassed quality, value and performance at MyerEmco, regardless of your price range. We carefully select, test and evaluate all products on display in our showrooms. A leading local consumer group recently awarded MyerEmco their top rating for quality.
PROFESSIONAL IN-HOUSE SERVICE DEPARTMENT
MyerEmco's in-house service department is authorized to handle everything we carry. Our service department also received a top rating from a leading local consumer group.
INFORMATIVE PRE-PURCHASE ADVICE
MyerEmco's salespeople are the best-informed audio/video professionals in the Washington area. They will give you patient, honest advice based upon your needs. They are delighted to show you how to hook up and use your new audio/video product or system.
TOTAL AFTER-PURCHASE SUPPORT
MyerEmco wants you to be completely satisfied with your purchase. If you are not satisfied in every way with the products and services which you have received from MyerEmco, please contact our corporate offices at (301) 921-0700, for a prompt, courteous resolution of your concerns.
All polices stated above may have limitations. Please see an associate for details. Subject to change without notice.